Christin | September 28, 2022
"I just got home and from my short trip and received my repaired earrings. They look so great and I appreciate you very much."
Nancy | September 20, 2022
"I have received my earrings and they are beautiful. Thank you so much for responding so quickly to my order and getting them to me in record time. You have an amazing organization and I will be back."
Stephanie | August 5, 2022
"I have just received my custom order. Thank you again for my beautiful collection! We'll stay in touch!"
Karen | April 9, 2022
"Beautiful jewelry, wonderful service!"
Phylis | April 3, 2022
"Emerging from the pandemic, went to find my favorite jewelry store, viv&ingrid, for a gift for a friend - it's gone! I called the number and found viv&ingrid's online site, spoke with Ingrid, and proceeded to order a custom made bracelet, and picked it up two hours later from their studio! So easy, they even gift wrapped it in their beautiful style, and my friend LOVES her pearl charm bracelet!"
Michael | March 19, 2022
"My wife absolutely LOVES it. And it looks gorgeous. Not to mention the wrapping and the paper were exquisite. Thank you so much!!"
Grace | October 11, 2021
"Ingrid, the owner is so helpful and personable. She takes the time to look for items that please the customer."
Brian Beachler | October 6, 2021
"Great service. Just what I was looking for."
Emily | September 14, 2021
"I have worn viv&ingrid almost exclusively for over a decade, various sizes and versions of their beaded hoops. When i recently lost one (from a new pair I'd bought) I reached out and asked for a replacement (on them, as I think the clasp was flawed) expressing my love and loyalty. Ingrid was responsive and her customer service was thoughtful, fast, and generous. I so appreciate her trusting my story, no questions asked. It's what businesses ought to do for loyal customers, and sometimes don't. I love these earrings, would have certainly paid if they refused my ask. I will wear them forever and ever."
Iryna | May 8, 2021
"Thank you so so much for the beautiful earrings!"
David | April 5, 2021
"You designed it, you made it, you shipped it here on time, she loved it, I love you. You rock. Thank you sooooo much."
Shay | January 23, 2021
"Thank you so very much for being so easy to communicate with. I ordered these earrings in the wrong color initially. Today we received the replacement and my daughter loves them. They are beautiful! We are looking forward to doing business with you again!"
Anonymous | September 29, 2020
"Thank you so much for our amazing shopping experience. We loved it. You'll see us for future purchases."
Candice | September 22, 2020
"I have a pair of your earrings and matching necklace I bought from my cousin's store in San Francisco in maybe 2007. They still look brand new and I wear them all the time."
Anita | Sep 16, 2020
"After seeing a pair of viv&ingrid earrings on a friend and asking about them, she referred me to their website and I am so glad I found them! I quickly ordered a pair of the hand wrapped Spiral Hoops with pearls and they are already my favorites. My order came beautifully packaged - opening the shipping box felt like I was opening a gift to myself! Every little detail was special and I could tell so much care was put into creating the earrings and packing my order. So happy with my first purchase!"
Vicki | Aug 5, 2020
"viv&ingrid is my go-to for gifts and to treat myself when I need a little pick-me-up. I love their carded studs - I've been collecting them for years! Everything is hypoallergenic so I know everyone can wear them, and the cute and chic packaging of the little cards make them the perfect gift for friends or decoration for my vanity. And the selection is incredible, with everything from birthstone crystals to freshwater pearls."
Matt | Jul 28, 2020
"I ordered a pair of hoops for my wife as an anniversary gift, and I couldn't be happier with the product and service! The website was so easy to navigate, there were great images for scale so I'd know what the earrings look like when worn, and the checkout process was quick and streamlined. The jewelry arrived so nicely packaged, and there was clearly a lot of care and personal touches put into packing my order. I'll be back to order more jewelry and gifts in the future!"
Jennie | Jun 8, 2020
"I received my order yesterday - my hoop earrings - and I LOVE them!...And I have to tell you, you guys have the BEST packaging of products! I have ordered earrings from you these past years and the packaging for all have been different and fun. You guys rock - just wanted to share! Especially with everything going on in this world, I really appreciated the level of detail in both the product and the packaging."
Kimberly | May 11, 2020
"The amazing service and selection have no equal! You are super thoughtful. It is the attention to detail and the anticipation of what we might need before we even know it that is especially wonderful!!! We are so lucky to have you here in Berkeley!!! Thank you!!!"
Grace | May 3, 2020
"Ingrid, the store owner is always friendly and helpful. She designs such unique, special and beautiful jewelry. She is always personal and caring. She is also wonderful with her staff and treats them like family."
Jonathan | Feb 15, 2020
"The flowers are absolutely GORGEOUS. You all have been amazing, and you have definitely earned a new loyal customer. Thank you!! :))"
Anonymous | Jan 19, 2020
"This is what jewelry shopping should be like! Love the attention to detail and how much they are dedicated to giving everyone a quality jewelry experience that is for them -- not focused on making money. I love them! Loved my bouquet to go <3"
Mecca | Nov 11, 2019
"This place is a dream! Was on a hunt for some silver jewelry today to commemorate a special event. I found this shop and Ingrid was so welcoming and energetic. Her pieces are absolutely beautiful! I was instantly obsessed with the beaded rings and very very happy to know that most of them, along with the hoops were hand beaded. Everything is beautifully crafted and consciously sourced. This business completely aligned with me in every way!
More importantly, I had a very special interaction with Ingrid that definitely meant more than the purchase. My whole purpose was to buy a piece that was good quality but also supported local and independent merchants. There is a very real and scary epidemic happening to independent shops that have been apart of Berkeley's rich and unique culture for decades and they are falling off because their businesses are being targeted by local congress that are heavily taxing restaurants, competing with franchises. We are losing OUR CULTURE. It is important that we frequent these shops as much as we can. Put money back into the hands of the PEOPLE."
Katherine | May 10, 2019
"This shop is adorable, and the store owner Ingrid and her assistant Ariana are so helpful and personable. I found a lipstick when i was last there, but didn't buy for lack of time. When I couldn't find the product online later, I contacted the store. They responded promptly at off hours, held their last lipstick for me, allowed me to purchase over the phone (since I couldn't make it back to the store in timely fashion), and even offered to research whether the product was being discontinued by the maker. So above and beyond, and can't recommend it highly enough."
Alizee | April 19, 2019
"Ingrid helped me design jewelry for my wedding (earrings and pendant). She was so kind, attentive and the result is beautiful. I can't thank her enough for such a wonderful experience. I highly recommend her cute and cozy shop, and getting this special opportunity to design jewelry with a professional like her. It feels so special to wear something you thought about, Ingrid can make it come true! We didn't have much time as the wedding was quickly approaching, and I felt like I became Ingrid's priority, and got the jewelry well on time, thank you! Merci!"
Kath | Mar 1, 2019
"What a wonderful boutique so close to UC Berkeley campus, the Brower Center and the downtown Berkeley BART. A wonderful collection of jewelry, accessories, beauty products and locally made goods. The owner Ingrid is a wonderful women with a great eye towards beauty and affordability. Stop by for the holiday season."
Carlos | Feb 28, 2019
"Great customer service!"
Anna | Jan 15, 2019
"Brought my friend here so she could pick out an item she liked for her birthday. She doesn't buy jewelry, so this was a new experience for her and she felt spoiled. As always, the items in stock are beautiful. My friend was extremely happy with the gift. I also had a couple of items dropped off and fixed. It was an easy process. :)"
Sherry | November 22, 2018
"As a souvenir for my first time in Berkeley, I stumbled across this cute little joint for a pick-me-up. I didn't realize how pricey the jewelry is, but everything looks well-crafted, and the ladies at the counter were friendly and welcoming. Love the vibe and the cute little knick-knacks...it makes my heart happy!"
Nathan | Nov 1, 2019
"A great place to pick up greeting cards and locally made gifts."
Andrew | August 9, 2018
"We recently stopped in here when my dad was searching for turquoise jewelry to give to a friend. Not only did he find what he was looking for, but I found a little something special for a friend as well. All in all, the store has great and stylish selection, and the owner is super friendly. I'll have to remember to stop here again next time I'm in the Bay Area and in need of souvenirs."
Constance | Jun 10, 2018
"Beautiful jewelry of excellent quality and great service!"
Sophie | Mar 14, 2018
"viv&ingrid provide excellent customer service. I love their unique pieces and can always find something spectacular!"
Dawn | Jan 17, 2018
"Everything about this store is classy and ladylike from the handcrafted jewelry, elegant candles, charming greeting cards and the pop up tea shop in the back. I have purchased several gifts for myself and others and viv&ingrid never disappoints. If you want something unique with a touch of class, this is the store to go to."
Meredith | Dec 1, 2017
"Beautiful handmade jewelry. I've been a customer for many years."
Tania | Nov 4, 2017
"Beautiful items, beautiful packaging, and they even help when you tragically lose an earring!"
Brett | Aug 23, 2017
"I have been buying viv&ingrid jewelry for many years and it is pretty much the only jewelry I wear! I have at least 30 pairs of earrings! I get compliments every time I wear the earrings, stackable bracelets and necklaces!"
Claudia | Aug 20, 2017
"Beautiful jewelry and the best customer service! My girls and I are obsessed with Viv&Ingrid and all have a very nice collection! There is always room for more Viv&Ingrid!!!! Love giving as gifts, always makes the recipient very happy!"
Kelly | Jun 22, 2017
"Viv & Ingrid is a company that I trust completely. Their jewelry is high quality and I receive tons of compliments when I wear it. They never disappoint and I am always happy with my purchases and wear the jewelry proudly."
Tony | May 12, 2017
"Looking for a Mother's Day gift last second and came upon this very unique little store. They had it all- flowers, candles, necklaces, bracelets and cards. The staff was very helpful and my mom was so surprised that her youngest son had such great taste. Thank You Viv and Ingrid, I'll be there for my girl friend next!"
Ablah | Apr 3, 2017
"Chocolates and cute things! My favorite things in one place."
Eli | Feb 20, 2017
"Five stars for our FAVORITE East Bay boutique! So many goodies to choose from and such a sweet and thoughtful store owner. Ingrid is a true gem and inspiration. In addition to carrying their designer best selling accessories, they have the BEST selection of beauty and stationary products, including Butter polish, Rifle Paper Co. and Tocca scents. Their newly renovated pop-up space has also been the ideal partner for our budding online business, bringing in great foot traffic and creating the perfect shopping atmosphere. It's always a joy to visit, shop, and pop-up at Viv&Ingrid!"
Native New York City Girl66 | Sep 20, 2016
"I'm fond of Viv and Ingrid's earrings because of the attention to color, design, and detail. They're lovely works of art!"
Queen B | Jul 3, 2016
"This is my go to spot whenever I need a gift! They have a great variety."
Nadia | April 22, 2016
"I recently traveled to San Francisco on vacation, walked into this store and loved it! Great merchandise and amazing service! I bought 2 rings but unfortunately had an issue with one of them after returning home to Chicago. Anna from viv&ingrid's customer service helped me every step of the way and quickly shipped me a new ring that I just got in the mail! She was so pleasant to interact with and immediately addressed my issue- I am so impressed!! Thank you for everything, I highly recommend to everyone to shop your beautiful jewelry products in store or from your website!!"
Dee | Jan 18, 2016
"Love this boutique! Such pretty, pretty things, and lots of sparkle. I love that I can order online, and save on shipping and pick up in store. They have local chocolate (Yum!), candies, and lovely candles, cremes, and make up too. It's like girl heaven. They have awesome customer service, and are so helpful and patient when I can't decide what to buy, and have tried half the earrings in the store. :-) Get on their email list and be notified of special sales, you can grab some fabulous jewelry at great prices. Sure, it might cost a little more, but you're worth it. And they use real gemstones, and quality materials. And don't miss the adorable lacquered cupcake boxes!"
Phoebe | Dec 20, 2015
"Viv&Ingrid is a lovely little oasis in the bustle of downtown Berkley. Whenever I go to the Bay Area, it's part of my circuit of favorite places to visit and see what new goodies they have. It's filled with the most charming things, like vintage kid's toys, cute little cards, nice smelling lotions, Maison Bouche chocolates (which is local!), and of course, their beautiful jewelry. The last time I visited, Kat was a great consultant when I couldn't make up my mind about what to get as a gift for a friend. I love the complimentary gift wrapping and my friend loved the earrings and the cute little bag they came in. Can't wait to go back and get myself something next time!"
Katrina | Nov 14, 2015
"SO cute. Was strolling the area around the Berkeley campus on the way to Cinnaholic when a friend and I stumbled across this adorable little shop. We knew we HAD to stop by on the way back. Everything about this boutique is just adorable - the owners, the display, the puppy that was running around when we walked in... I spent a good half hour browsing the shelves and talking with one of the salespeople. She was super sweet and friendly. As we were shopping, she even turned on some Christmas music and plugged in a space heater with a fireplace visual to get us into the holiday spirit. They have jewelry, stationary, makeup, perfume, anything girly and delicate you can imagine. I wanted to buy out the store and replicate the display in my room! It's so refreshing to visit small businesses like this that really make your shopping experience special. I bought a two-pack of Butter London polishes (for $10!) and a travel journal for my friend. Can't wait to come back and explore some more!"
May | Nov 30, 2015
"My friend purchased a set of Viv&Ingrid earrings for my birthday last year and I adore them. They are the gold pearl earrings that is hand wrapped and came in an adorable little box. The earrings go with almost every item in my closet. When I can't decide which earrings to pair with my outfit, I always go back to my Viv&Ingrid earrings. They are perfect for work or going out to a dinner event. I am always an advocate of small business owners and it's great to see a small business owner succeed. Looking forward to the many years of being a customer to Viv&Ingrid!"
Andee | Aug 4, 2015
"My step daughter turned me on to Viv & Ingrid and I am glad she did. I bought a lovely pair of earrings for me and one for her too. We were leaving on a cruise and I wanted the earrings before I left. Anna did a fabulous job in getting them out the same day and by Monday I had them in my hands. THANKS ANNA, you give customer service a great name!!! Great earrings too!"
Sandy | Jun 13, 2012
"Love this place! I stopped by to look at jewelry for my maid of honor and bridesmaid and I'm so glad I did. Kat helped me pick out the perfect necklaces and earrings and even offered to do a custom job with 2 days turnaround. Kat was very helpful again when one necklace turned out to be too short: she had the new, longer one made right away so I only had to make 1 trip for the exchange."
Alison | Jan 27, 2012
"A Parisian boutique in the heart of Berkeley. Filled with sweets and petite treats. Viv and Ingrid's jewelry is lovely and timeless."
Tien | Dec 8, 2011
"This place is so adorable! The store itself is so cute, with cute little vintage pieces (I want their mirrors and the chandelier, but too bad they're not for sale!). I pass it every day on the way and from work/yoga. So I always take a peak through the window to see if there's anything I "need". It's the perfect place to pick up a girl for a friend (or a guilty/therapeutic indulgence for yourself). I picked up a Butter London matte topcoat from here today (since it was payday at work) and I really love it! I'll probably come back when my next girlfriend has a bday (or when I have a horrible workday)"
J. E. | Nov 11, 2011
"Adore.able. They have the prettiest things that you just want to buy for your girlfriends (or secretly yourself!). When you walk buy the air just smells delicious, but not in a overpowering make you want to sneeze kind of way. The woman at the counter was so friendly and attentive, not bored and haughty like boutique staff can be. When I need a little work break this place is my new 15 minute oasis."
Jen | Sep 30, 2011
"This little shop is full of small, pretty things. It's a perfect place to hunt for a unique gift (think paper clips in the shape of elephants, stuffed animals made from vintage hand towels, men's grooming products made from biofuel). Other highlights include delicate jewelry and soaps with exotic ingredients. But mostly it just smells delicious and makes me happy."
Doreen | Aug 6, 2011
"I absolutely love, love, LOVE their jewelry. Their designs are unfussy, yet elegant. I seriously stockpile their jewelry - I have dozens of pieces from them. I've purchased their wares at their annual sale, and on their website. Great service each time. Both Viv & Ingrid are eager to help you create pieces for whatever occasion. When I found a necklace that didn't have the exact colors I was hoping for, they swapped out the stones from a pair of earrings. And no, I'm not some friend of theirs... I just think they're fabulous at what they do. :-)"
Fille | Jul 29, 2011
"I passed by today while the store was still being stocked and was immediately drawn in by the wonderful scents from within the shop. This place is perfectly decorated and the shelves are stocked in aesthetically pleasing ways. The best way I can describe it is that it looks classy vintage chic. It is reminiscent of those random boutiques you bump into while walking in Le Marais. This store is stocked with everything from Berkeley-made jewelry (you can custom order) and great scented candles and soaps to umbrellas and nail polish that is formaldehyde-free and suitable for pregnant women. It does not get any better than this place for me. I came here after spending all day at DMV and was so glad to be greeted by such a friendly sales associate who was nice and knowledgeable."