Terms of Use

Privacy Statement

We neither sell nor share your information with outside companies or third parties.

When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information in order for us to process and ship your order. We respect your privacy by not selling or sharing this information. Personal information relating to you and your order history are only available to you if you login with the correct password. After providing your password, you can edit or delete your information at any time.

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.


Your credit card information is very safe.

Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must sign-in with your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety. We use 256-bit digital encryption with a Class-3 SSL certificate ensuring the highest possible public encryption available.

This site is protected by Trustwave's Trusted Commerce program

*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it very difficult for that information to be decoded by a party outside of the store you shop with.

Furthermore, only our store will have your information. To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window when it is time to provide your credit card information. This indicates SSL is active.

By placing your order with viv&ingrid, you are agreeing to the above policy. If you have questions regarding our privacy policy, or anything else about the site, please do not hesitate to contact us via e-mail customerservice@vivandingrid.com, or call our toll free
number at 1-800-231-1878.